Refund Policy

There is no on-site charge to refund. A call request does not authorise a payment, subscription, or automatic renewal. If you cannot attend a confirmed call, contact Joe or use the rescheduling or cancellation option in your actual booking confirmation.

Before paying, you must receive a written offer identifying the seller, total price, agreed services, payment arrangements, refund and cancellation terms, and any guarantee. Those purchase documents, together with applicable consumer law, govern the sale. This website policy does not remove any right to cancel, withdraw, or receive a remedy that the law gives you.

The offer shown on this website does not include discretionary change-of-mind refunds, except where otherwise agreed or required by law. It instead advertises continued coaching: attend every call and do the work each week; if by week twelve you are not in control and happy with your dating life, Joe continues coaching without an additional coaching fee until you are.

That commitment concerns the coaching programme, not booking a call. It is a promise of continued coaching rather than a promised cash refund or a particular relationship outcome. It must be included and explained in the written offer before you enrol, without reducing the commitment advertised on this website. Statutory rights remain unaffected.

For a payment already made through a separate agreement, contact the seller identified on your invoice, purchase confirmation, or coaching agreement. Include enough information to identify the purchase and explain your request. You do not need to give a reason when exercising a statutory withdrawal right that does not require one.

If you are unsure who to contact, use the operator contact details on this page. A request for help through this website does not limit any legal complaint, cancellation, or refund deadline.